Retention summary
Marketplace subscription metadata, activation records, and usage history are retained long enough to support billing, support, compliance, and audit requirements. Voice content and transcripts should follow the service retention schedule configured for the tenant.
| Record type | Typical handling |
|---|---|
| Marketplace subscription and activation | Retained for entitlement history, billing, and dispute resolution. |
| Call recordings and transcripts | Retained according to the configured service policy and legal obligations. |
| Connector logs and exports | Follow the customer’s deployment policy and the connector configuration. |
Deletion requests
Requests to remove data should be reviewed against accounting, audit, and compliance needs. Some records may need to remain available even after service cancellation.
This page is a template surface for marketplace publishing and tenant activation flows.